June Community Action Norfolk Newsletter


Sector Information

Volunteers Week

Resources for organisations work with volunteers

To celebrate national Volunteers Week (1st to 7th June) we will be sharing a range of practical articles each day about volunteering:

  • Managing volunteers – getting it right from the start
  • Keeping volunteers
  • Why do people volunteer?
  • Recruiting volunteers
  • Ten good reasons to volunteer
  • Good Neighbour Schemes – a community volunteering project case study
  • A round-up: resources for managing for volunteers

To read the articles and download our free factsheets visit our “Latest Updates” page each day.

Information from around the country

To see what is being shared around the country, search the hashtag #VolunteersWeek on Twitter.

Pop-up Volunteer Centre (King’s Lynn)

Voluntary Norfolk will be holding a pop-up Volunteer Centre on Tues 6th June from 10am – 4pm at New Conduit Street, Vancouver Quarter, King’s Lynn.  Visitors are welcome to drop in for a chat.  For more information please email Michelle on mailto:michelle.turner@nullvoluntarynorfolk.org.uk?subject=Pop-up%20Volunteer%20Centre%2C%20King’s%20Lynn.

Community Right to Challenge

Relevant bodies are able to submit expressions of interest to the County Council to deliver public services as part of the Community Right to Challenge scheme.  Norfolk County Council has shared guidance outlining:

  • Who can apply?
  • Which services are eligible?
  • How to apply.
  • What to do if your expression of interest is successful.

For more information about this process please click here.

KLARS have changed their name

KLARS have changed their name to “ACCESS – supporting migrants in East Anglia”.  Their leaflets, website, social media and communications have been updated to reflect this.  Their website is now at www.accessmigrantsupport.org.uk and their Facebook page is @accessmigrantsupport.

General Data Protection Regulation (GDPR)

The new data protection regulation, General Data Protection Regulation (GDPR) comes into effect from 25th May 2018.  This will affect how charities fundraise, campaign and manage volunteers.  Organisations that do not comply with the GDPR will receive a heavy fine. More details of the GDPR can be found here.  Daniel Fluskey, Head of Policy and Research at the Institute of Fundraising has shared these steps on how charities should prepare and what impact the GDPR will have.

New contact details for Home-Start

Across the county Home-Start Norfolk now has one central contact number: 01603 977040 and one central email address: admin@nullhomestartnorfolk.org.  Their service to families, volunteers and referrers will remain the same.

Cyber-Security Advice from Charity Commissioning

Following the ransomware attack on the NHS, the Charity Commission has published some advice to charities about cyber-security and is urging them to be vigilant.  For more information please click here.


Cross-sector collaboration: Mental Health, Mental Capacity and Human Rights (Norwich)

The British Institute of Human Rights (BIHR) are holding this learning event on Thurs 8th June from 1.30pm – 4.30pm at the Kings Centre, Norwich.  The event is open to anyone working on mental health or mental capacity.  The session will cover:

  • Human rights and mental health/capacity: what you need to know.
  • Using human rights across the sectors: real life examples.
  • Working collaboratively: using human rights to improve services.
  • Delegates will also receive copies of BIHRs new series of booklets.

The event is free to attend but booking is required.  For more information please click here.

Funding – Ask the Expert! (Various Locations)

Momentum (Norfolk), in partnership with Community Action Norfolk, is holding a series of events with David Jessup of Big Lottery Fund.  As part of Momentum’s Best Practice Events, David Jessup will give a presentation about writing a successful Big Lottery Fund application, followed by a Q&A session.  The events also provide an opportunity to network and to find out about other opportunities and support.  The events take place as follows:

  • Tues 13th June from 5pm – 7pm in Norwich
  • Thurs 15th June from 10am – 12noon in Great Yarmouth
  • Tues 20th June from 4pm – 6pm in Thetford
  • Tues 18th July from 4pm – 6pm in Fakenham

The events are free to attend but booking is essential.  For more information or to book a place please contact Aimee by emailing mailto:aimee@nullmomentumnorfolk.org.uk?subject=Funding%20-%20Ask%20the%20Expert or calling 01603 672333.

Youth Wellbeing Workshop (Norwich)

Norfolk and Suffolk NHS Foundation Trust and Mint are holding a youth wellbeing workshop on Thurs 15th June from 10.30am – 12.30pm at the Forum, Millennium Plain, Norwich.  The workshop looks at improving CVs and finding paid employment.  The workshop is aimed at anyone aged 16 – 25.  For more information please email mailto:katy.dunne@nullnsft.nhs.uk?subject=Youth%20Wellbeing%20Workshop

Projects in Rural Areas

Wanted: organisations with project ideas for:

  • Supporting people in rural  areas into, or closer to ,work
  • Supporting rural business to offer work trials to upskill their workers.

If you have a good track record in this type of work  and a presence in rural communities in Norfolk or Waveney,  Mid Suffolk or Suffolk Coastal areas please email  the LIFT project (mailto:lift@nullnorfolk.gov.uk?subject=Launch%20Event)  for your invite to their launch event on the 26th June 2017

Property Workshop and Advice Clinic (Norwich)

Norfolk Community Foundation, in partnership with The Ethical Property Foundation, is holding a Property Workshop and Advice Clinic on Tues 27th June from 10am – 1pm at Jarrold Stand, Norwich City Football Club, Norwich.  The event will show delegates how to:

  • Save money on premises costs.
  • Effectively plan maintenance.
  • Build good management processes.
  • Understand compliance, key legal issues and risk assessments.
  • Make the work place a greener environment.

After the training session, there will be a property advice clinic.  Pre-booked 20 minute advice slots are available.   A sandwich lunch will be provided.  Booking is essential as places are limited.  To book a pace, and to book a confidential advice slot, please email mailto:grants@nullnorfolkfoundation.com?subject=Property%20Workshop%20and%20Advice%20Clinic or call 01603 623958

Social Justice: Are you ready for the challenge? (Norwich)

The third annual Norfolk Voluntary, Community and Social Enterprise conference is being held on Weds 5th July at The Space Conference Centre, Norwich.  Speakers confirmed so far include David Johnston from the Social Mobility Foundation and Karl Wilding, Director of Public Policy and Volunteering at NCVO.
There’ll be four workshops throughout the day, on the themes of:

  • Mergers and Collaboration   Community Action Norfolk’s Jon Clemo,  Rachel Champion from The Matthew Project, relating their experiences of partnership working and mergers.
  • Campaigning for Social Justice     Case studies will include Dan Mobbs explaining MAP’s ‘Make our Rights a Reality’ campaign and Daniel Childerhouse from Future Projects explaining ‘Living Wage Norwich’.
  • Shared Measurement Frameworks      New Philanthropy Capital’s Sarah Handley on ‘Inspiring Impact’ and Janka Rodziewicz from NCAN
  • Social Impact Bonds

The event will also feature the Norfolk VCSE (Voluntary, community and social enterprise) Sector Leadership Group (SLG) election.  If you would like more information about the SLG please click here.
Booking is essential.  Members of CAN and/or Voluntary Sector Forum (Children and Young People) are entitled to one free place, additional places or non-member VCSE places are £20.  Tickets for non-VCSE organisations are £50.  If you would like to book a place please email mailto:forum@nullmomentumnorfolk.org.uk?subject=Social%20Justice%3A%20Are%20you%20ready%20for%20the%20Challenge%3F%20Conference.  For further information about the Conference, CAN Members contact mailto:Tasha.higgins@nullcommunityactionnorfolk.org.uk?subject=Conference%20information  or Momentum (Norfolk) contact mailto:info@nullmomentumnorfolk.org.uk?subject=Conference%20INformation

West Norfolk Carer’s Summer BBQ (King’s Lynn)

West Norfolk Carer’s are holding a fundraising Summer BBQ on Sun 9th July from 12.30pm – 5.00pm at 23 Nursery Lane, South Wootton, King’s Lynn. (By kind permission of Mr & Mrs Bill Irwin.). The BBQ will be provided by Litcham Butchers, and there will be a raffle and entertainment.  Tickets are £15 and are available through West Norfolk Carers on 01553 768155.  Attendees are asked to bring their own chairs.


Financial Guidance for Trustees with no financial expertise.

Acevo and Rathbones have released a guide to financial governance, aimed at Trustees with no financial expertise.  The guide covers expectations of Trustees with their charities financial governance, charity accounts, tax, how to find the right auditor and insolvency.  For more information please click here.

Norfolk Safeguarding Adults Board

The Norfolk Safeguarding Adults Board have published new July dates for Safeguarding Adults Awareness: Training for trainers and the public consultation on the guidelines for intimidatory offences and domestic abuse which closes at the end of the month.  For more information please click here.

Social Prescribing: From rhetoric to reality

The King’s Fund held an event to look social prescribing, its benefits, how to evaluate its impact and sharing models.   The event also provided commissioners and practitioners with resources to develop schemes locally.  The presentations from this have been uploaded to their website and are available by clicking here.

Recruiting Trustees

Getting on Board has published a report about how trustees are being recruited and the perils of unprofessional recruitment methods. The report also contains solutions to some of the challenges in recruiting trustees.  For more information please click here.

Small and Medium Charities

The Lloyds Bank Foundation has published a document, Facing Forward, providing information about ten changes in politics, economics, society and technology that will have a big impact for small and medium charities.  The document also includes suggestions for improving financial sustainability.  To read the report, please click here.

Public Procurement Mystery Shopper

The Mystery Shopper scheme is available to raise concerns about public procurement practices in:

  • Central government departments
  • Public sector bodies, such as local authorities, NHS trust and Educational establishments.
  • Prime contractors on government contract.

For more information or to use the service please click here.

BT Basic

BT Basic is a telephone and broadband package for people who receive specific government benefits due to low income, who would find it difficult to afford them otherwise.  The package comprises a phone line and a call allowance, optional broadband and the option to choose monthly billing to help with budgeting.  For more information please click here.

Employment Opportunities

OPEN Youth Trust

OPEN Youth Trust have the following vacancies.

Outreach Manager

OPEN Youth Trust are expanding their service to young people and therefore are looking for a passionate, organised and resourceful Outreach Manager to pay a key role in the delivery and development of OPEN’s outreach programme which will be delivered within Breckland, North Norfolk, West Norfolk and Great Yarmouth. The successful candidate will be responsible for the daily running of ‘OPEN Norfolk’ and will line manage all outreach delivery staff. They will also be the safeguarding officer appropriately dealing with issues affecting young people that use this service. For more information please click here.

Youth Support Workers (Three Vacancies)

OPEN Youth Trust are looking for engaging and positive youth support workers to support with the expansion and development of OPEN’s youth service provision. Successful candidates will be part of an outreach team supporting young people and youth clubs within the areas of Breckland, North Norfolk, West Norfolk and Great Yarmouth. They are particularly keen to acquire application forms from those with experience of delivering music, performing arts, sports, media and arts and crafts provision.  For more information please click here.

Young Volunteer Mentors (Four Vacancies)

OPEN Youth Trust are expanding their service to young people and are therefore looking for organized and motivated individuals with a commitment to supporting children and young people. The successful candidates will implement, plan, deliver, assist and evaluate the young volunteer programme within youth clubs based within Breckland, North Norfolk, West Norfolk or Great Yarmouth as well support fundraising events within these clubs.  For more information please click here.

Mini Bus Driver

OPEN Youth Trust are expanding their service to young people and are therefore looking for an enthusiastic and dynamic mini bus driver to play a key role in developing and delivering a free bus service to their venue for young people based in South Norfolk and Broadland. They will be responsible for overseeing the day to day running of the bus service ensuring young people’s safety is paramount. For more information please click here.

Café Supervisor

OPEN Youth Trust are expanding their service to young people and are therefore looking for an enthusiastic, knowledgeable and skilled Café supervisor to join the team. This role is a fantastic opportunity for someone to make a difference to their community by developing a successful Café in the heart of Norwich City Centre. The successful candidate will be responsible for the development of a café within our ‘Drop in Centre’ as well as training young volunteers and an apprentice.  For more information please click here.

Climbing Instructor (Freelance)

OPEN Youth Trust’s climbing wall bookings are increasing and therefore they are looking for experienced and qualified climbing instructors to deliver climbing sessions when their in house instructor is unavailable. Successful candidates will be able to deliver a variety of sessions for children, young people and adults. For more information please click here.


Play Area Inspection Course – New Date

We will be holding our Play Area Inspection Course on Weds 21st June from 10am – 1.30pmin our offices in Ambassador Way, Greens Road, Dereham.  The course is aimed at helping those responsible for managing play spaces learn how to effectively inspect their play equipment on a regular basis.  The session will include a classroom element as well as an inspection of a nearby play area.  Attendees are recommended to dress appropriately for climbing on play equipment and for weather conditions.  Places are £40 for CAN members or £60 for non-members.  To book a place please email mailto:office@nullcommunityactionnorfolk.org.uk?subject=Play%20Area%20Inspection%20Training.

Friends Against Scams Training

Norfolk Trading Standards are promoting Friends Against Scams, a campaign to help protect vulnerable people from becoming victims of scams.  Norfolk Trading Standards are offering free training and awareness sessions to provide people with the confidence and skills they need to identify and prevent scams. To register your organisation for Friends Against Scams training please email mailto:trading.standards@nullnorfolk.gov.uk?subject=Friends%20Against%20Scams.  Training can also be accessed online at https://www.norfolk.gov.uk/business/trading-standards/scams/friends-against-scams

Contacting us

Please direct all general queries to the main office by calling 01362 698216 or office@nullcommunityactionnorfolk.org.uk
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